At Airport Plus City, under new management since 2014, we are 100% committed to customer service and satisfaction. Our goal is to provide you with an impeccable transport service which focuses on quality, consistent performance, and great value for money. Today, our company has an established client base that relies on our services daily for airport transfers, business itineraries, financial roadshows, site visits, tour programmes, cruise ship transfers and meetings & events.
Booking
We have a friendly and helpful team on hand to take your bookings, discuss specific requirements and more. From your initial phone call, e-mail request or online submission, we utilise the latest technology to ensure that all aspects of your booking are managed smoothly and efficiently. Our staff are committed to service excellence and to exceeding our customer expectations at every opportunity.
Journey
Our cars provide the ultimate in safety, reliability and stylish comfort. We guarantee punctuality by our drivers, who always arrive before the agreed pick up time. Constant monitoring of official flight information as well as road status reports keeps us fully informed of all eventualities.
Our drivers are all immaculately presented, professional and courteous. They have been handpicked to our own exacting standards for their people skills, as well as their driving ability. They have been fully trained to our unique Professional Etiquette Standards and checked by the Disclosure and Barring Service and licensed by Transport for London (TFL) or the appropriate equivalent authority. Each driver signs our strict confidentiality agreement in order to give clients complete peace of mind at all times.
Payment
We offer flexible payment methods to suit your choices (Cash, Credit Card or Account Transfers). Journey reports are available, as well as online account management. A dedicated team member will keep you fully informed and ensure you’re always getting the best value for money.